Job Details: Job Location: Elsmere Seasons Pizza & Rest - Elsmere, DE, Salary Range: Undisclosed, Job Summary: Our delivery drivers are the face of Seasons Pizza in the community. Our delivery drivers are responsible for transporting food and beverages to customers in residential and commercial locations in a safe and timely manner while providing a friendly customer service experience.Qualifications: Job Requirements: • 18 years or older with minimum 2 years driving experience. • Valid, non-expired driver license. • Proof of non-expired insurance that meets the requirements of the licensing state. • Vehicle to be used for delivery must have passed state vehicle inspection. • 5-year Motor Vehicle Record (MVR) clear of certain violations as stated in our MVR Driver Evaluation Criteria. • Physical: Applicants must be able to stand and walk for long periods of time, and able to lift up to 50 pounds. • Cognitive: Ability to read, speak and understand English. Job Responsibilities: • Download and use the Delivery IQ App while on the clock. • Deliver customer orders in a safe and timely manner. • Confirm sequence of deliveries and directions before leaving the restaurant. • Prep and restock front of house and back of house food products as needed while following proper rotation methods. • Assist with putting vendor deliveries away. • Assemble and stock pizza boxes. • Stock soda fridges as needed. • Clean pizza bags (inside and out) as needed • Maintain a clean and organized delivery/dispatching area, including pizza bags. • Maintain proper food temperatures by using hot bags for all orders. • Follow all traffic laws. • Ensure all delivery receipts are totaled and signed. • Return all hot bags to the store. • Answer phones within 3 rings and place on hold and/or take customer orders when other associates are not available. • Follow proper cash drop procedures. • Communicate guest complaints, including missing items from a customer’s order, to management immediately and assist in resolution where appropriate and directed. • Immediately return to the store after all completed deliveries, unless otherwise instructed by management. • Empty trash, break down cardboard boxes, and sweep parking lot. • Follow all closing procedures, including sweeping and mopping floors. • Other tasks as assigned. Job Expectations and Qualifications: • Report to work on time and adhere to timeclock requirements. • Adhere to uniform and attire standards, and present a neat, clean and professional appearance at all times. • Adhere to all scheduling procedures, including time off requests and call out procedures. • Check orders for completion before leaving for delivery, and redeliver any missing items. • Maintain a sense of urgency, but drive cautiously to ensure quality food presentation. • Respect customer property (e.g., do not walk on the lawn). • Uphold all Seasons Pizza customer service standards, including prompt, friendly, courteous, personalized, and professional service. • Strong customer service skills; understands and upholds standards related to greeting, serving and interacting with customers and vendors. • Positive attitude at all times. • Friendly and helpful; offers help to customers, team members and community members. • Team-oriented; willing to help any other team member when asked or to assist without being asked. • Understand and uphold safe cash handling and risk guidelines. • Able to use Point of Sale system efficiently and effectively. • Able to utilize phone system efficiently and effectively. • Notify a manager immediately in the event of a workplace injury, incident, or automobile accident.