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General Manager

The Ghoman Group (Ghoman Hotels & Resorts) · ghomanhotels.com
Hoffman EstatesOn-siteLead / Manager20+ yrs
Apply on The Ghoman Group (Ghoman Hotels & Resorts)’s site
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The job in short

Hotel general manager for a Marriott-branded property.

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Details

Found
31 d ago · posted 2026-07-29
Location
Hoffman Estates, IL

Full description

$10000 STARTING BONUS & COMPANY CAR TO QUALIFIED CANDIDATES Hotel General Manager Company: Ghoman Group Location: Marriott Chicago Northwest 4800 Hoffman Blvd Hoffman Estates, IL 60192 Contact Person - Mr. Kartik (305) 772 - 2215 Job Type: Full-Time Position Overview Ghoman Group is seeking an experienced and results-driven Hotel General Manager to oversee the operations of our Marriott-branded property in Carmel, Indiana. The ideal candidate will have extensive hotel leadership experience, a strong financial background, exceptional guest service skills, and a proven track record of driving revenue growth and operational excellence. Marriott hotel management experience is mandatory for this position. Key Responsibilities • Oversee all hotel operations in accordance with organizational standards and objectives. • Conduct regular meetings and briefings with department heads. • Ensure compliance with all hotel SOPs, policies, procedures, and service standards. • Lead key property initiatives, including renovations, capital projects, and service improvements. • Handle guest concerns and oversee service recovery procedures. • Develop and execute annual operating budgets, marketing plans, sales strategies, and capital budgets. • Manage hotel profitability while maintaining high guest satisfaction scores. • Monitor daily business reports and implement strategies to maximize performance. • Analyze P&L statements and make data-driven operational decisions. • Ensure monthly financial forecasts for Rooms, Food & Beverage, and Administration departments are accurate and achieved. • Maximize room revenue through effective pricing, revenue management, and yield strategies. • Prepare monthly financial and operational reports for ownership and stakeholders. • Manage procurement of hotel supplies, equipment, and vendor contracts. • Participate in recruiting, interviewing, hiring, and developing key management personnel. • Coordinate daily operations with department heads to ensure seamless service delivery. • Develop and mentor the executive leadership team and department managers. • Maintain accountability for departmental performance and guest satisfaction. • Lead strategic planning and long-term business growth initiatives. • Ensure successful completion of internal and external audits. • Support corporate sales efforts, client relations, and business development activities. • Assist with residential and extended-stay sales initiatives when required. • Maintain compliance with all legal, safety, health, and fire regulations. • Safeguard operational quality standards across all departments. Qualifications Education • Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field. • Advanced hospitality certifications are a plus. Experience • 15–20 years of progressive experience in the hospitality industry. • 5–10 years of experience as a Hotel General Manager or Assistant General Manager. • Mandatory Marriott hotel experience, preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties. • Proven experience managing hotel operations, financial performance, revenue management, and guest satisfaction initiatives. • Experience opening, repositioning, or successfully managing hotel properties preferred. Required Skills • Strong leadership and team-building abilities. • Advanced knowledge of Marriott brand standards and operating procedures. • Revenue Management and Yield Management expertise. • Financial management, budgeting, forecasting, and P&L analysis. • Excellent communication and interpersonal skills. • Strong problem-solving and decision-making capabilities. • Knowledge of hotel management systems and Microsoft Office Suite. • Ability to lead multiple departments and drive operational excellence. Benefits • Competitive Salary • Performance-Based Bonus Opportunities • Career Growth Opportunities • Paid Time Off • Health, Dental, and Vision Benefits • Professional Development & Training Programs Only candidates with Marriott hotel management experience will be considered.

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