We are looking for a Loaner/Rental Representative to join our Hyundai service team! Responsibilities: • State-of-the-art facility with the latest technology and amenities to foster a professional work environment • Manage the Loaner/Rental fleet inventory • Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner. • Manage Valet Program to ensure customers are receiving premium transportation experience • Manage support personnel including Mobility Associates, Valets and Clean up Staff • Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc. • Conduct cleanliness and damage inspection before and after each rental transaction • Interior wipe downs of rental vehicles • Run daily reports to determine overdue rentals • Review and analyze management reports and implement action plans as needed • Excellent communication, organizational and follow up skills needed • Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must • Performs other duties as assigned Requirements: • Outstanding communication skills in both verbal and written • Excellent customer satisfaction skills • Professional appearance and work ethic • Automotive experience a PLUS • Self-starter and self-motivator • Ability to multi-task independently • Great attitude with high-energy • Ability to work cooperatively with Sales, Service and Parts Personnel. • Valid driver’s license with a clean driving record. • Service or hospitality industry experience a PLUS • Bilingual a PLUS • High school diploma or equivalent Benefits: • 401K • Paid Vacation • Sick Time • Health and Dental Insurance • Life Insurance • Short and Long term disability