Food & Beverage Supervisor
SMI Hotel Group · smi-hotelgroup.com
DallasOn-siteLead / Manager
The job in short
Hotel food and beverage shift supervisor overseeing restaurant, bar, banquet and room service outlets.
Compliance
Details
- Found
- 22 d ago · posted 2026-09-29
- Location as listed
- Dallas, TX
- Role
- Supervisor / Team Lead (other)
- Source
- The company’s own careers site
Full description
Absolutely. Here is a hotel-specific Food & Beverage Supervisor job description that you can use for recruiting, HR, or a job posting.
Food & Beverage Supervisor
Department: Food & Beverage
Reports To: Director of Food & Beverage / Food & Beverage Manager
Employment Type: Full-Time
Position Summary
The Food & Beverage Supervisor is responsible for supervising the daily operations of the hotel’s food and beverage outlets, including restaurants, bars, banquets, room service, and other F&B operations as assigned.
This position provides hands-on leadership to ensure excellent guest service, consistent food and beverage quality, proper sanitation and safety practices, accurate cash handling, and compliance with hotel and brand standards. The Food & Beverage Supervisor supports the Food & Beverage leadership team in achieving departmental goals while creating a positive and professional environment for employees and guests.
Essential Duties and Responsibilities
Food & Beverage Operations
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Supervise the daily operations of assigned food and beverage outlets.
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Ensure all outlets are properly staffed, stocked, clean, and prepared for service.
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Monitor service throughout the shift and ensure guests receive prompt, courteous, and professional service.
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Ensure food and beverages are prepared and served according to hotel standards.
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Conduct opening, closing, and shift-change procedures.
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Assist with restaurant, bar, banquet, and room-service operations as needed.
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Monitor guest traffic and adjust staffing and service levels accordingly.
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Communicate operational needs and concerns to the Food & Beverage Manager or Director.
Guest Service
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Provide exceptional service and create a welcoming experience for hotel guests.
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Respond promptly and professionally to guest questions, requests, and complaints.
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Resolve guest concerns within established guidelines and escalate issues when appropriate.
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Follow up with guests to ensure concerns have been properly addressed.
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Maintain a professional presence in all guest-facing areas.
Team Supervision & Leadership
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Supervise, train, coach, and support Food & Beverage employees.
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Assign daily duties and ensure employees understand their responsibilities.
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Monitor employee attendance, punctuality, appearance, and performance.
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Conduct pre-shift meetings and communicate daily goals, specials, events, and operational updates.
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Provide ongoing coaching and feedback to employees.
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Promote teamwork, accountability, and positive communication.
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Assist management with employee evaluations and disciplinary documentation when necessary.
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Ensure employees follow hotel policies and procedures.
Food Safety & Sanitation
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Ensure compliance with food safety, sanitation, health department, and hotel requirements.
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Monitor proper food handling, storage, labeling, temperatures, and rotation.
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Ensure work areas, equipment, dining areas, and service stations remain clean and sanitary.
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Monitor proper personal hygiene and employee appearance.
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Report equipment, sanitation, or food-safety concerns immediately to management.
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Ensure required food-safety documentation and procedures are followed.
Cash Handling & Financial Controls
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Follow established financial-control procedures.
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Ensure accurate handling of credit cards payment.
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Monitor employee transactions and ensure proper posting of food and beverage charges.
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Verify closing procedures as required.
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Report discrepancies or unusual transactions to management.
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Assist with inventory counts and product control.
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Help minimize waste, theft, and unnecessary product loss.
Inventory & Cost Control
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Monitor food, beverage, and supply inventory levels.
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Communicate ordering needs to management.
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Assist with receiving and verifying deliveries.
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Ensure products are properly stored and rotated.
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Monitor portion control and product usage.
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Help reduce waste and control food and beverage costs.
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Assist with regular inventory counts.
Banquets & Events
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Assist with the setup, service, and breakdown of meetings, banquets, weddings, and other events.
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Review event details and banquet event orders with the appropriate team members.
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Ensure food, beverages, tables, equipment, and service areas are properly prepared.
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Supervise banquet employees during assigned events.
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Communicate changes or special requests to the appropriate departments.
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Ensure events are executed according to hotel standards and guest expectations.
Safety & Compliance
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Follow all hotel safety policies and procedures.
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Ensure employees follow proper workplace safety practices.
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Report accidents, injuries, hazards, and equipment concerns immediately.
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Maintain compliance with applicable health, safety, and alcohol-service regulations.
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Ensure employees follow hotel procedures regarding responsible alcohol service.
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Assist with emergency procedures when necessary.
Communication & Coordination
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Maintain effective communication with Food & Beverage leadership and other hotel departments.
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Coordinate with Front Office, Housekeeping, Engineering, Sales, Banquets, and other departments as needed.
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Communicate staffing, maintenance, guest-service, inventory, and operational concerns promptly.
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Review daily operational information and ensure important information is communicated to the team.
Qualifications
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High school diploma or equivalent required.
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Previous food and beverage, restaurant, hotel, or hospitality experience required.
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Previous supervisory or leadership experience preferred.
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Knowledge of restaurant and hotel food and beverage operations.
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Strong customer-service and communication skills.
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Ability to lead and motivate a diverse team.
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Strong organizational and problem-solving skills.
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Ability to work effectively in a fast-paced environment.
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Knowledge of food safety and sanitation procedures.
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Must be able to work independently and make appropriate decisions during the shift.
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Food-handler certification and alcohol-service certification may be required based on local regulations.
Physical Requirements
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Ability to stand and walk for extended periods.
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Ability to bend, stoop, reach, and lift as required.
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Ability to lift and carry food, beverage, equipment, and supplies.
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Ability to push and pull carts, racks, and other equipment.
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Ability to work in a fast-paced environment for extended periods.
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Ability to work in areas with varying temperatures, including kitchens, storage areas, restaurants, bars, and banquet spaces.
Schedule & Availability
This position requires flexibility to work a variety of shifts, including mornings, afternoons, evenings, weekends, holidays, and special events based on business needs.
Performance Expectations
The Food & Beverage Supervisor is expected to:
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Deliver consistent and exceptional guest service.
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Maintain high food, beverage, cleanliness, and sanitation standards.
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Effectively supervise and support the F&B team.
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Maintain proper cash-handling and financial procedures.
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Control food, beverage, and supply costs.
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Minimize waste and product loss.
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Ensure compliance with hotel policies and applicable regulations.
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Communicate effectively with employees and management.
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Address guest and employee concerns professionally.
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Support the Food & Beverage department in meeting operational and financial goals.
Equal Opportunity Employer:
Hotel Indigo Downtown Dallas is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment.
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