Suntrup Auto is seeking an Experienced GM Service Advisor to join our team in St. Peters, MO. THIS IS A UNION POSITION. This role is integral to delivering exceptional customer service and ensuring the smooth operation of our service department. The ideal candidate will have a strong background in GM vehicle service advising and a passion for automotive excellence. Pay is weekly salary plus commission. Responsibilities • Act as the primary point of contact for customers bringing in their GM vehicles for service. • Provide accurate diagnostics and service recommendations to customers. • Schedule service appointments and manage workflow to optimize service department efficiency. • Communicate effectively with technicians and customers to ensure quality and satisfaction. • Maintain detailed records of customer interactions and service transactions. • Promote additional services, repairs, and maintenance to customers as needed. • Increase Labor Gross and CSI • Maintain KPI standards. Requirements • EXPERIENCE WITH CDK AND XTIME • Proven experience as a service advisor in a GM dealership environment. • Excellent communication and customer service skills. • Strong organizational skills with the ability to multitask and prioritize tasks. • Knowledge of GM vehicles and maintenance procedures. • Ability to work in a fast-paced environment while maintaining attention to detail. Benefits • Competitive salary ranging from $90,000.00 to $120,000.00 per year. • Comprehensive UNION health and dental insurance plans. • 401(k) retirement plan • Paid time off and holiday benefits in accordance with union contract • Employee discounts and ongoing training opportunities. About the Company Suntrup Auto has a long-standing reputation for excellence in automotive sales and service. Located in St. Peters, MO, we pride ourselves on quality customer service and a commitment to community values. Join us and be part of a dedicated team that values integrity, professionalism, and continuous improvement. ```