Kennedy Ford, Inc. – Sheboygan Falls, WI This position is located in Sheboygan Falls, WI and will require commuting to our dealership. Kennedy Ford, Inc. is seeking an experienced Senior Master Technician who is Ford-certified and highly skilled in diagnosing and repairing complex mechanical issues. The right candidate will bring expert-level technical knowledge, strong problem-solving abilities, and a commitment to delivering exceptional customer service. As a valued member of our team, you'll be part of a Ford dealership that honors its heritage while continuously investing in the future. At Kennedy Ford, we treat our employees and customers like family and strive to maintain an environment built on trust, teamwork, and excellence. Benefits • Health, Medical, and Dental Insurance • 401(k) Plan • Paid Time Off and Vacation • Growth Opportunities • Employee Vehicle Purchase Plans • Family-Owned and Operated Environment • Long-Term Job Security • Flexible Work Schedule Responsibilities • Perform a wide range of mechanical services on customer vehicles with timeliness and precision • Diagnose and repair complex mechanical and electrical issues using advanced diagnostic tools and equipment • Provide accurate, detailed repair documentation and service reports • Complete all work to the highest manufacturer and dealership standards • Stay current on Ford and ASE training, procedures, and certifications • Communicate clearly with customers regarding repairs, service recommendations, and timelines • Collaborate effectively with the service team and maintain a clean, organized work environment • Follow all safety protocols and adhere to dealership and manufacturer guidelines Requirements • High school diploma or equivalent • Ford Certification (Required) • ASE Certification (Required) • Previous experience at a Ford dealership (Preferred) • Minimum of 5 years of experience as an Automotive Technician (Master Technician certification preferred) • Thorough knowledge of automotive systems, components, diagnostics, and repair procedures • Proficiency with modern diagnostic equipment and tools • Strong analytical, troubleshooting, and problem-solving abilities • Excellent communication and customer service skills • Ability to work efficiently, independently, and in a fast-paced environment • Valid driver’s license with a clean driving record • Ability to lift up to 50 pounds and stand for extended periods We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.