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Experienced Spa Desk Concierge/Reservationist

The Greenwich Hotel
New York
Apply on The Greenwich Hotel’s site

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The job in short

Spa front desk concierge and reservations.

Details

Found
24 d ago · posted 2026-05-28
Location as listed
New York, NY
Role
Receptionist / Front Desk
Source
The company’s own careers site

Full description

Responsibilities • Greeting Clients upon Entrance and Exit of the Spa and Seeing to Their Individual Needs • Booking Appointments via Telephone and In-person on Book4time Scheduling System • Keeping Retail & Spa Areas Organized and Presentable • Confirming Appointments on a Daily Basis via Telephone & Email • Assisting with Regularly Scheduled Inventory Count • Maintaining Knowledge of Spa Services, Products, and Technicians • Collecting, Assessing, and Organizing Client Database Qualification Requirements • Proactive, with Excellent Customer Service and Phone Etiquette • LQA, Forbes Knowledge a plus • Strong Organizational Skills, Ability to Multi-task • Luxury Spa or Hotel Experience Preferred; Luxury Retail Experience Helpful • Computer Savvy; Previous Knowledge of Book4time and Opera Software Platforms Preferred • Must Be Able to Work Early Mornings, Nights, Weekends & Holidays • Most Importantly, Friendly, Polished and Positive Personality • Ability to stand for long periods of time Benefits: Full Medical and Dental Coverage After 90 Days 10% Commission on Retail Sales PTO and Sick Days We Are Only Looking for Serious Experienced Applicants Who Are Interested in Long Term Employment. If Interested, Please E-mail Your Resume Along with a Cover Letter. Competitive Hourly Compensation and Benefits Are Offered.

Receptionist / Front Desk jobs in New York, New York · Receptionist / Front Desk jobs in the United States

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