Experienced Spa Desk Concierge/Reservationist
The Greenwich Hotel
New York
The job in short
Spa front desk concierge and reservations.
Details
- Found
- 24 d ago · posted 2026-05-28
- Location as listed
- New York, NY
- Role
- Receptionist / Front Desk
- Source
- The company’s own careers site
Full description
Responsibilities
• Greeting Clients upon Entrance and Exit of the Spa and Seeing to Their Individual Needs
• Booking Appointments via Telephone and In-person on Book4time Scheduling System
• Keeping Retail & Spa Areas Organized and Presentable
• Confirming Appointments on a Daily Basis via Telephone & Email
• Assisting with Regularly Scheduled Inventory Count
• Maintaining Knowledge of Spa Services, Products, and Technicians
• Collecting, Assessing, and Organizing Client Database
Qualification Requirements
• Proactive, with Excellent Customer Service and Phone Etiquette
• LQA, Forbes Knowledge a plus
• Strong Organizational Skills, Ability to Multi-task
• Luxury Spa or Hotel Experience Preferred; Luxury Retail Experience Helpful
• Computer Savvy; Previous Knowledge of Book4time and Opera Software Platforms Preferred
• Must Be Able to Work Early Mornings, Nights, Weekends & Holidays
• Most Importantly, Friendly, Polished and Positive Personality
• Ability to stand for long periods of time
Benefits:
Full Medical and Dental Coverage After 90 Days
10% Commission on Retail Sales
PTO and Sick Days
We Are Only Looking for Serious Experienced Applicants Who Are Interested in Long Term Employment.
If Interested, Please E-mail Your Resume Along with a Cover Letter. Competitive Hourly Compensation and Benefits Are Offered.
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