AR / Collections Specialist & Office Administrator Surfside Laundry – Panama City Beach, FL Surfside Laundry is seeking a dependable and detail-oriented AR / Collections Specialist & Office Administrator to join our team at our Panama City Beach facility. This role is ideal for someone with strong accounts receivable and collections experience who also enjoys keeping an office organized, supporting daily administrative needs, and assisting with HR-related tasks. The most important part of this position is account collections experience. We are looking for someone who is comfortable following up on outstanding accounts, communicating professionally with customers, and helping maintain accurate financial records. Key Responsibilities Accounts Receivable & Collections • Manage accounts receivable activity and follow up on outstanding balances • Contact customers regarding past-due invoices and payment status • Maintain accurate records of collection efforts, payments, and account updates • Research and resolve billing questions or payment discrepancies • Work with management to identify collection priorities and account concerns • Prepare reports related to AR, aging accounts, and collections activity as needed • Communicate professionally and consistently with customers while maintaining strong business relationships Office Administration • Help keep the office organized and running efficiently • Answer phones, respond to emails, and assist with general office communication • Maintain files, records, and office documentation • Assist with ordering supplies and coordinating basic office needs • Support management with administrative projects and reporting as assigned Human Resources Administrative Support • Assist HR with administrative duties as assigned • Help maintain employee files and documentation • Support onboarding paperwork, recordkeeping, and general HR coordination • Assist with scheduling, forms, and employee communication when needed Qualifications • Prior accounts receivable and collections experience required • Strong communication and follow-up skills • Professional, courteous, and confident when discussing payment matters • Excellent attention to detail and organizational skills • Ability to handle sensitive and confidential information appropriately • Comfortable using computers, email, spreadsheets, and office software • Ability to manage multiple priorities in a fast-paced environment • Previous office administration or HR administrative support experience is a plus Ideal Candidate The ideal candidate is proactive, organized, and persistent in a professional way. You understand the importance of timely collections, accurate records, and clear communication. You are also willing to jump in where needed to support office operations and administrative HR tasks. Why Join Surfside Laundry? Surfside Laundry is a growing commercial laundry operation with a team-focused environment. This position offers the opportunity to play an important role in the financial and administrative side of our Panama City Beach facility while working with a supportive team. Apply Today If you have strong collections experience and enjoy administrative work in a busy office setting, we would love to hear from you. Apply today to join Surfside Laundry in Panama City Beach, FL as our AR / Collections Specialist & Office Administrator.