Gary Crossley Ford is looking for a motivated BDC (Business Development Center) Agent to join our team! If you have strong communication skills, sales experience, and enjoy working with customers, this could be a great opportunity. Responsibilities: • Respond to internet leads and customer inquiries • Make outbound calls and send texts/emails to customers • Set and confirm sales appointments for the sales team • Maintain accurate customer records in the CRM • Follow up with customers to keep them engaged in the buying process Requirements: • Previous sales or customer service experience required • Strong phone communication skills • Comfortable using computers and CRM systems • CDK Eleads experience preferred • Ability to multitask in a fast-paced environment What We Offer: • Competitive pay + performance bonuses • Growth opportunities within the dealership • Positive team environment Gary Crossley Ford – Kansas City, MO Apply today and join a team focused on providing an exceptional customer experience.