Job Details: Job Location: AZ - Lake Havasu City, AZ, Position Type: Part Time, Salary Range: Undisclosed, Summary: The Housekeeper is responsible for maintaining a high standard of cleanliness and overall appearance of guest suites and public areas within the resort. This role involves cleaning, organizing, and maintaining guest suites and common areas to provide a welcoming and comfortable environment for all guests. The Housekeeper plays a vital role in delivering exceptional guest experiences through meticulous attention to detail and adherence to cleanliness standards. Key Responsibilities: Room Cleaning: - Clean and sanitize guest rooms according to the resort's standards, including making beds, dusting, vacuuming, and cleaning bathrooms. - Replace linens, towels, and amenities as needed. - Replenish guest room supplies, such as toiletries, coffee, and tea. - Report any maintenance issues or damages to the Housekeeping Manager. Public Area Maintenance: - Clean and maintain public areas, including lobbies, hallways, restrooms, and recreational facilities. - Ensure public areas are clean, organized, and free of hazards. - Monitor and replenish supplies in public restrooms and other common areas. Guest Interaction: - Greet guests in a friendly and professional manner. - Respond to guest requests and inquiries promptly and courteously. - Provide information and assistance to guests as needed. Inventory Management: - Monitor and report inventory levels of cleaning supplies, linens, and amenities. - Ensure proper storage and organization of cleaning supplies and equipment. Adherence to Standards: - Follow established cleaning procedures and safety guidelines. - Maintain high standards of cleanliness and hygiene throughout the resort. - Participate in training and development programs to stay updated on cleaning techniques and safety protocols. Team Collaboration: - Work closely with other housekeeping staff and departments to ensure efficient operations. - Assist with special projects and deep cleaning tasks as assigned by the Executive Housekeeper. - Support and train new housekeeping staff as needed.Qualifications: Qualifications: Experience: - Previous experience in housekeeping or a similar role is preferred but not required. - Basic knowledge of cleaning techniques and equipment. Skills and Abilities: - Strong attention to detail and organizational skills. - Ability to work independently and as part of a team. - Good communication and customer service skills. - Physical stamina to perform repetitive tasks and lift heavy items (up to 25 lbs). Certifications: - High school diploma or equivalent is preferred. - Certification in housekeeping or hospitality management is a plus. Personal Attributes: - Professional appearance and demeanor. - Dependable and punctual with a strong work ethic. - Positive attitude and a passion for providing excellent customer service. - Ability to handle sensitive and confidential information with discretion. Working Conditions: - Work is primarily conducted in guest rooms and public areas within the resort. - Must be able to work flexible hours, including weekends, holidays, and evenings. - Physical requirements include standing, walking, bending, and lifting for extended periods.