We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team. If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below: WHY Park Cities Auto Care: • Family Owned and Operated – We Treat You As A Member Of The Family, Not A Number • Outstanding Culture, Facilities and Work Environment • Your Work/Life Balance Is Very Important To Us • Hands On Management Staff • We Believe In Promoting From Within • Opportunity For Your Career Growth Service Writer - Park Cities Auto Care Location: Dallas, TX Description of the role: As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process. Responsibilities: • Interact with customers to determine their service needs • Schedule service appointments and communicate effectively with customers • Coordinate with the service team to ensure timely completion of work • Provide accurate service quotes and recommendations to customers • Maintain detailed records of service orders and customer interactions Requirements: • Prior experience in customer service or automotive industry • Strong communication and interpersonal skills • Ability to multitask and work in a fast-paced environment • Attention to detail and problem-solving skills Benefits: • Competitive compensation package • Opportunities for growth and advancement • Healthcare benefits and retirement plan options About the Company: Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.