Join the Winning Team at Mercedes-Benz of Gilbert! Mercedes-Benz of Gilbert is a family-owned and independently operated dealership that prides itself on exceptional service and a state-of-the-art facility. Serving the Gilbert area, we’re known for our successful sales and service team, and we’re on the lookout for dedicated, motivated individuals to join us as a Receptionist! Top applicants will be friendly and enthusiastic when greeting customers. Applicant must be professional in both appearance and telephone skills. • A minimum of one year administrative experience is required. • Must be competent using Microsoft Excel, Word as well as Google Sheets and Google Drive products. • A minimum of one year receptionist experience is preferred. • Dealership and CDK experience is a plus!. • Applicant must enjoy working with others in a fast paced environment. • Some duties include answering a multi-line telephone system, greeting guests, data entry, making follow up outbound calls and various other tasks as assigned. If you thrive in a fast-paced environment and love connecting with customers, this is the opportunity for you. Automotive reception experience is a plus, but we’re happy to train the right candidate! Working weekday morning, afternoon and nights shifts, as well as on weekends will be required. WHAT WE OFFER: • Benefits • Promotes from within • Full time schedule. RESPONSIBILITIES: Administrative Duties: • Enter vehicle data in various dealer portals • Compile reports for management • Have a strong understanding of Microsoft Office products (Excel, Word, etc.). Must be competent with using Good Drive products. • Be able to navigate multiple websites, apps and portals • Have a competent understanding of technology and how to navigate different sites, portals and apps. Reception Duties: • Manage inbound calls and route the to the correct department accordingly • Welcome walk in traffic • Engage daily with customers via phone • Make outbound calls to follow up with potential sales customers • Manage incoming sales calls and enter information into database • Monitor online lead database for client inquiries • Complete data entry tasks • Frequently check and respond to emails promptly • Keep and maintain a clean and welcoming front desk • Be cheerful and welcoming to all of our clients • Assist sales personnel • Assist management REQUIREMENTS: • Strong verbal and written communication skills • Ability to handle objections confidently over the phone • Call center experience preferred but we will train the right candidate. • Time management, prioritization skills, and the ability to multi-task are required • Self-motivated and goal oriented • Must work well within a team environment • Work well being behind a computer • Work well with interacting with clients and staff • Familiar and comfortable using a computer, Microsoft Office products and the ability to learn new computer applications. • Must be willing to submit to a drug screen prior to employment