We do things differently at Szott Ford. We truly value our employees & we want to give you the tools you need to make a solid career. You should enjoy coming in to work each & every day. Flexible schedule If you're ready to join a winning team, we're ready for you. BENEFITS: • Paid Training • Flexible Work Schedule • Benefits • Exceptional Pay Plan! • 401(k) • A Professional and Respectful Work Environment • Opportunity for advancement - lots of room to grow • Family owned RESPONSIBILITIES: • Meet with customers and determine their needs for repair and/or service of their vehicle issues. • Increase customer satisfaction by building customer relations. • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. • Monitor the progress of each vehicle throughout the day, and updating customers. • Increase profitability by maximizing sales & execute retail promotions. • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times. • Oversee and participate in quality control. • Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: • Have a Customer Service Background. • Customer Satisfaction and Quality Control Skills. • Automotive Service experience helpful. • Ability to concentrate and accomplish tasks despite interruptions. • Ability to perform a variety of tasks simultaneously. • Must be willing to submit to a background check & drug screen Szott Auto Family Pride - Core Values • Create Fun and Choose a Positive Attitude – Create a fun work environment and customer experience. • Develop Open and Honest Relationships – Act with integrity, be compassionate, friendly, loyal, and make sure that you do the right thing. Treat your relationships well. • Deliver WOW – Surprise customers and teammates by doing something unconventional, innovative and unexpected. Make their day! • Encourage Constant Improvement – Embrace change and be determined to deliver excellence. Pursue growth through learning. • Build a Can Do Team Spirit – Work together and always value passion, determination, perseverance, and a sense of urgency. • Be Humble and Respect Everyone – Treat teammates, customers, partners and vendors, as you want to be treated. Always show appreciation for a job well done.