Description of the role The Service Advisor at Mark Sweeney Buick GMC in Cincinnati, OH plays a crucial role in providing exceptional customer service and assisting customers with their vehicle maintenance needs. Responsibilities • Assessing customer vehicle needs and recommending appropriate services • Explaining service recommendations and costs to customers • Scheduling service appointments and coordinating with service technicians • Ensuring customer satisfaction throughout the service process Requirements • Prior experience in customer service or automotive industry is preferred • Strong communication and interpersonal skills • Ability to multitask and work in a fast-paced environment • Detail-oriented and organized Benefits • Competitive compensation • Health insurance options • 401(k) retirement plan • Paid time off About the Company Mark Sweeney Buick GMC is a well-established automotive dealership in Cincinnati, OH, known for its commitment to customer satisfaction and high-quality service. Join our team and be a part of our success in providing top-notch service to our customers.