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Lead Ambassador

Metropolitan Healthcare Services, Inc. · mhs97.com
GeorgetownOn-siteLead / Manager1+ yrs
Apply on Metropolitan Healthcare Services, Inc.’s site
Posted 7 months ago. 3,444 more Patient Services / Front Office jobs in the United States went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

Hospital lead greeter and ambassador coordinating patient and visitor front-desk support.

Compliance

Details

Found
38 d ago · posted 2026-04-09
Location
Georgetown, KY, USA
Pay (as listed)
$18–$21 an hour

Full description

Job Details: Job Location: Georgetown Community Hospital - Georgetown, KY, Salary Range: $18.00 - $21.00Hourly, Lead Ambassador  JOB FAIR Date: Friday, May 1st, 2026, Time: 8 AM - 3 PM Employee Type: Full-Time Job Type: Hospitality/Healthcare  LOCATION: 8260 WILLOW OAKS CORPORATE DR, STE #850 Fairfax, VA 22031  Email contact:  [email protected]   Job Type: Hospitality/Healthcare     Experience: High School Diploma/ GED and 1 year of related experience    Job Summary  The Lead Ambassador supports the team of Greeters and Ambassadors and helps ensure everything runs smoothly during each shift. In addition to performing regular Ambassador duties, the Lead helps train new staff, monitors team performance, and supports the MHS Manager or Team Lead with daily operations.  Note: Lead Ambassadors may be responsible for performing all functions.    Key Responsibilities  Greet and assist patients and visitors just like other Ambassadors, while setting a strong example  Fill in for team members during lunch breaks or other time away from their post  Walk around regularly to check on team performance and offer support  Help train new team members and retrain staff when needed  Coach Ambassadors to improve customer service and teamwork  Assist with making team schedules and keeping track of time and attendance  Report any problems or concerns to the MHS Team Lead or Manager  Keep all work areas clean, safe, and organized  Maintain patient and staff privacy at all times in accordance with HIPAA guidelines.  Report any accidents to the manager immediately  Performs other duties as assigned.  Qualifications: Qualification and Requirements  High school diploma/GED, and at least 1 year of experience in a similar role  Must be legally allowed to work in the United States  Fluent in English (speaking, reading, and writing)  Must pass a background check and drug screening  Must meet health and immunization requirements  Strong communication, leadership, and customer service skills  Physical Requirements  Regularly required to stand, walk, sit, use hands, talk, see, and hear.  Must be able to lift and/or move up to 50 pounds occasionally.    Must be able to push and pull (on wheelchair) 100 to 350 pounds, frequently over considerable distances.  The ability to work flexible schedules and extended hours such as weekends, holidays, and longer shifts is sometimes required. 

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