All American Ford is looking for a Service Advisor to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join our team. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service. This position has the compensation of $800/week plus commission. Applicants with service advisor experience can expect to make over $150,000 within their first year. Applicants with no service advisor experience will be thoroughly trained & certified and can expect to make over $100,000 within their first year. Responsibilities: • Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention • Accurately record issues and data into Dealer Management System • Must be extremely detail oriented • Conduct transactions with system; walk customer through correction and provide summary • Communicate estimated completion time, regular updates, and follow through on each customer vehicle • Follow-up with customer on services provided; ensure they are satisfied with the work performed • Coordinate work flow daily with the technicians and parts departments • Sell coordinated work to specific customers and fleet customers Benefits: • Medical & dental benefits • Paid holidays • Paid vacation • Sick time • 401(k) • Employee pricing & discount benefits • No Sundays • A professional & respectful work environment Requirements: • Must have valid license • Must have a clean Motor Vehicle Record • Ability to pass background check required