Job Details: Job Location: New York Shop - New York, NY, Salary Range: $20.00 - $20.00Hourly, Position Summary: A MacKenzie-Childs Sales Associate is an individual with a vibrant personality, an efficient nature, and natural warmth.  The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email.  A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.   Essential Job Duties and Responsibilities: (Additional duties may be assigned) Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers.  Create a positive selling experience that encourages customer shopping. Create, at all times, a customer experience that upholds MacKenzie-Childs standards Demonstrate a proactive approach to developing a clientele- both personally and for the team Answer the phone as well as assist customers with questions via phone, email and in person. Drive revenue for the store, build UPT and ADT Keep the shop floor looking lovely (aka: fully stocked and cleaned) Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary Participate in MacKenzie-Childs training sessions Assist in expected opening and closing procedures   Supervisory Responsibilities: The Sales Associate does not have any supervisory responsibilities.   Qualifications: Education and Experience:    High School Diploma or GED required Equivalent combinations of education and work experience will be considered   Special Requirements: The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.   Knowledge, Skills, and Abilities: A dedication to excellent customer service. Contribution to an engaging, warm, and dynamic retail team. Ability to learn key systems. Ability to build strong customer relationships. Show a commitment to teamwork and goal attainments. Ability to clearly and concisely communicate verbally and in writing. Strong organizational skills including the ability to prioritize and work in a fast-paced environment. Ability to maintain a high-level of professionalism. Excellent work-ethic and initiative. Ability to multi-task and excellent time management skills required. Must be detail-oriented and well organized.   Equipment Used:   Computer, printer, scanner, telephone, photocopier and POS system. Computer Software:  Outlook, Word and Excel   Physical and Mental Requirements: Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects. Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.   Environmental Conditions: Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.   Salary Range and Benefits: Competitive pay commensurate with experience Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement savings plan with company match. Paid vacation and holidays. Opportunities for professional development and career advancement.   MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.