We are seeking a friendly and professional individual to join our team as a Front Desk associate at Candlewood Suites - Shelbyville. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing excellent customer service to enhance their stay. Responsibilities • Greet guests warmly and assist with check-in and check-out procedures • Manage reservations and respond to guest inquiries both in person and over the phone • Maintain accurate records of guest information and payments • Coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met • Handle guest concerns and resolve issues promptly to ensure satisfaction • Perform administrative tasks such as filing, data entry, and maintaining the front desk area Requirements • High school diploma or equivalent • Previous customer service or hospitality experience preferred • Excellent communication and interpersonal skills • Ability to multitask and stay organized in a fast-paced environment • Professional appearance and demeanor • Basic computer skills and familiarity with reservation software is a plus Benefits • Opportunity to work in a friendly and supportive environment • Employee discounts on hotel stays • Training and development opportunities • Competitive compensation package About the Company Candlewood Suites - Shelbyville is a part of the Candlewood Suites family, known for providing guests with comfortable, extended-stay accommodations in a friendly and convenient setting. Located in Shelbyville, KY, we pride ourselves on delivering exceptional service and a welcoming atmosphere to every guest. ```