Position: Service Scheduling Coordinator Position is full-time. This is not a remote position. Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304 We are looking for a Service Appointment Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings. Qualifications • At least one previous role based in customer service experience • Excellent teammate with collaborative attitude and eagerness to improve • Prompt and courteous demeanor • Positive and hardworking personality • Strong computer skills • Valid driver’s license Responsibilities • Answer customer calls and establish follows-up with service appointments • Respond quickly to phone inquiries using email, scripts and templates • Provide customers with initial scheduling information and drive successful shop flow • Follow up with clients who have completed their service, ensuring excellent client satisfaction rating • Follow up with clients that have incoming parts orders and no-show service appointments • Participate in team and process development sessions – maintaining positive relationships with teammates, service teams and dealership management • Utilize POS tracking system daily. Requirements • Drug Testing & Background Check Required. • Valid Driver's License is required. • High School Diploma or equivalent. • Ability to persuasively communicate with customers to set appointments. • Detail-oriented with strong organizational skills. • Capable of working at a high pace in a fast-paced environment. • Excellent computer skills. • Outstanding written and verbal communication skills. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any