"Take care of the customer and your employees and the rest will take care of itself." -Founder - Albert M. Serra Serra Chevrolet Cadillac of Clarksville is setting service and parts sales records month after month...so we need to add a Service Advisor to our team! This is your opportunity to make a final career move, as most within our organization are long-time employees and will enjoy retiring from our store. Our entire team makes SERRA Clarksville the best place to work in Clarksville! Just a few more DIFFERENCES worth mentioning - • Albert M. Serra Scholarship Program - awarding $1,000 annual scholarships (up to 5 years) for all qualifying dependent children of qualifying Serra associates to help pay for books, tuition, and/or room and board for post-secondary education • Professional work environment • Future Career Growth – we promote from within. Benefits • Medical, Dental, & Vision Plans • Life Insurance • 401k • Paid Training - Sales & Service • Paid Vacation • Paid Time Off • Paid Holidays • Employee Discounts on products & services • Saturday Lunches Responsibilities • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently Qualifications • Organized and friendly personality • Demonstrated ability to manage others • Time management skills • Fantastic communication skills with your customers • Professional, well-groomed personal appearance. • Clean driving record • Willing to submit to a pre-employment background check & drug screen