Mercedes Benz Customer Experience Specialist / Product Specialist (Chattanooga)
Long of Chattanooga AutoMall · longofchatt.com
ChattanoogaOn-siteEntry level
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The job in short
Luxury car dealership customer experience and product specialist on the sales lot.
Accounting
Details
- Found
- 37 d ago · posted 2019-01-15
- Location
- Chattanooga, TN
Full description
Responsibilities
• Greet and guide customer as they appear on the lot to proceed into the sales process
• Deliver a high end luxury experience to customers
• Assist the customers to find a vehicle that meets their needs by using the current inventory information
• Enhance the sales process by demonstrating the vehicles features on the lot
• Assist customers in the completion of their sales applications
• Assist management to increase sales by inspecting the lot’s vehicles daily, reporting any problems to management
• Assist management in insuring the lot is merchandised correctly to maximize sales
Qualifications
• Enthusiastic with high energy throughout the sales workday
• Outgoing and friendly, especially while handling objections
• Quality customer service skills and sales track record
• Strong interpersonal and communications, in-person and over the phone
• Persuasive and able to overcome customer objections during the sales process
• Proficient in basic business math including percentages
• Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
• Persistent, competitive and good work ethic
• Focuses on the customer’s needs to enhance dealership and personal sales
What We Offer
• 401k
• Full medical benefits
• Paid vacation
• On week in classroom training
• Salary + commission
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