Reports To: Parts Manager Job Summary: The Parts Delivery Representative is responsible for safely and efficiently delivering commercial truck parts to customers, including fleet accounts, independent repair shops, and wholesale clients. This role ensures on-time deliveries, maintains positive customer relationships, and assists with warehouse organization and inventory management as needed. Key Responsibilities: Delivery & Customer Service: • Load and deliver truck parts to customers in a timely and professional manner. • Provide exceptional customer service by maintaining a positive attitude and professional demeanor. • Verify orders for accuracy before departure and upon delivery. • Collect and process customer payments or signatures when required. Route Planning & Vehicle Maintenance: • Plan efficient delivery routes to ensure timely and cost-effective deliveries. • Perform pre-trip and post-trip inspections of the delivery vehicle. • Maintain vehicle cleanliness and report any maintenance or repair needs to management. Warehouse & Inventory Support: • Assist with stocking shelves, pulling parts, and organizing inventory when not making deliveries. • Help process returns, core exchanges, and warranty parts. • Communicate any customer feedback or concerns to the Parts Manager. Benefits At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: • Medical, Dental, and Vision Insurance (multiple plan options) • Health Savings Account (HSA) with company contribution • Flexible Spending Account (FSA) options • 401(k) with Company Match – 50% match up to 6% of contributions • Company-Paid Basic Life Insurance with AD&D • Short- and Long-Term Disability Plans available for purchase • Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) • Paid Vacation, Sick Leave, and Holidays • Uniforms Provided and annual boot reimbursement • Paid training and certification incentives • Opportunities for career advancement through our Technician Roadmap Team-oriented, family-driven culture with a focus on safety, integrity, and growth