Job Details: Job Location: Main Work Location - Detroit, MI, Position Type: Full-Time/Part-Time, Salary Range: Undisclosed, Works closely with the department head and supervisors recommending program changes as necessary. • Maintains an up to date working knowledge of all club amenities as well as any special events. • Maximizes revenue and cash flow by promoting Spa programs, packages and upgrades when appropriate. • Takes spa reservations for members and guests and verifying client itinerary for the days services • Interacts with club staff in a professional manner, assisting other departments with necessary information. • Communicates all pertinent information to the Spa Director. • Follows set procedures on posting charges.  • Ensures member satisfaction by maintaining a clean and safe facility. • Maintains an accurate supply list and inventory sheet. • Maintains a clean and organized spa by monitoring the facilities regularly. • Calls Athletic Porter for cleaning as needed.  • Reports any necessary repairs to engineering. • Assists in the efficient operation of the department. • Maintains filing system. • Records members’ participation. Qualifications: Qualifications/requirements:  High school diploma or associates degree Knowledge of administrative and clerical procedures Working knowledge of computers and excel software application, keyboard skills Knowledge of customer service principles and practices Extensive knowledge of anatomy and physiology Current state license and liability insurance