The Food Service Team Member position typically involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency. Here is a general job description for a Food Service Team Member: Job Title: Food Service Team Member Key Responsibilities: • Customer Service: • Greet and assist customers as they enter the store. • Take customer orders and provide helpful suggestions based on their preferences. • Ensure that customers have an enjoyable and satisfying experience. • Address any customer questions or concerns with professionalism and courtesy. • Food Preparation: • Prepare sandwiches, wraps, salads, and other menu items according to Subway's standards. • Handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling. • Toast sandwiches, prepare hot meals, and ensure proper portion sizes. • Maintain quality and presentation of food items. • Cash Handling: • Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments). • Accurately handle cash and provide correct change. • Assist with the balancing of the cash register and perform end-of-shift cash counting. • Store Cleanliness and Maintenance: • Keep the store clean and organized, including the dining area, restrooms, and kitchen. • Perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins. • Follow all safety and sanitation procedures, ensuring a safe working environment for both customers and staff. • Teamwork: • Collaborate with other team members to ensure smooth operations. • Assist with training new team members as needed. • Support team efforts during busy periods and ensure the store runs efficiently. • Stocking and Inventory: • Restock ingredients, supplies, and other items as necessary. • Monitor inventory levels and communicate any shortages to management. • Ensure that all ingredients and materials are stored properly to maintain freshness and safety. • Opening and Closing Duties (if applicable): • Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store. Skills & Qualifications: • Customer Service Skills: Friendly, approachable, and focused on delivering an excellent customer experience. • Team-Oriented: Able to work well with others in a fast-paced environment. • Attention to Detail: Ensure food quality and accuracy in orders. • Time Management: Handle multiple tasks simultaneously while staying efficient. • Physical Stamina: Ability to stand for long periods and perform tasks such as lifting and moving supplies. • Communication Skills: Clear and effective communication with customers and team members. • Basic Math Skills: Able to accurately process transactions and manage cash. Requirements Job Requirements: • Must be able to work in a fast-paced, customer-facing environment. • Must be 17 or older • Availability to work flexible hours, including evenings, weekends, and holidays. • Previous food service or customer service experience is preferred but not required. • Must adhere to all health and safety regulations. Physical Demands: • Ability to lift items weighing up to 25 pounds. • Standing for long periods and moving around the store. • Some tasks may involve bending, kneeling, or lifting. Benefits Weekly pay. Competitive hourly wage. Opportunities for growth and advancement. • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation & sick pay)