Walkin Interviews Welcome 80 DIXON RUN RD, Jackson OH Interview any time between 11am and 4pm The Cook & Server at Miss J's Cafe is responsible for providing excellent customer service by accurately processing customer orders, maintaining a clean and organized areas, and assisting with other duties to ensure a smooth, efficient dining experience. The Server will also interact with customers, address any questions or concerns, and contribute to a positive atmosphere in the diner. Key Responsibilities: • Customer Service: • Greet customers as they enter and provide a friendly, welcoming atmosphere. • Answer customer inquiries and assist them with menu choices, providing recommendations when needed. • Process customer orders and payments accurately and efficiently. • Resolve any customer complaints or concerns in a professional and courteous manner. • Ensure customers have a positive dining experience by offering outstanding customer service. • Cash Register & Payment Processing: • Accurately operate the cash register, ensuring all transactions are processed correctly, including cash, credit, and debit card payments. • Handle cash, make change, and provide receipts as needed. • Ensure that the register area is tidy and organized, including keeping track of cash drawer and ensuring it is balanced at the start and end of each shift. • Order Management: • Enter customer orders accurately into the system and ensure that the kitchen staff receives correct details for preparation. • Communicate any special requests or modifications to kitchen staff. • Ensure that all orders are processed and delivered to customers in a timely and efficient manner. • Assist with packaging takeout orders and ensure all items are correctly included. • Cleanliness & Organization: • Maintain a clean and organized cash register area, including wiping down counters and ensuring the space is clutter-free. • Help maintain cleanliness in the dining area, including clearing tables and helping with minor cleaning tasks during quieter periods. • Stock napkins, condiments, utensils, and other necessary supplies at the register and dining areas. • Team Support: • Work collaboratively with servers, kitchen staff, and management to ensure smooth operations during busy hours. • Assist other team members as needed during peak times, such as refilling drinks or clearing tables. • Communicate effectively with other staff to ensure customer needs are met. • Sales & Promotions: • Inform customers of any promotions, specials, or new menu items. • Upsell items when appropriate, such as desserts, drinks, or sides. • Assist in maintaining the integrity of promotional materials, ensuring they are up-to-date and visible to customers. The Cook & Server role at Miss J's Cafe is essential in creating a positive first impression for customers and ensuring smooth transactions. If you enjoy interacting with people and working in a dynamic, fast-paced environment, this position offers an exciting opportunity to be part of a fun and dedicated team! Requirements • Previous experience in a customer service role, preferably in a restaurant or diner setting. • Basic math skills and the ability to handle cash transactions. • Strong communication and interpersonal skills. • Friendly, approachable demeanor with a focus on customer satisfaction. • Ability to multitask and stay organized in a fast-paced environment. • Must be reliable, punctual, and flexible with hours, including weekends and evenings. Physical Requirements: • Ability to stand for extended periods. • Ability to lift up to 25 pounds. • Ability to work in a fast-paced, high-energy environment. Additional Notes: • A positive attitude and the ability to work as part of a team are essential. • Attention to detail and a focus on maintaining a clean, organized workspace are key responsibilities. Benefits Weekly pay. Opportunities for growth and advancement. • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Paid Time Off (Vacation & sick pay)