Walk In Interviews Welcome Weekdays 10-4 1775 BELLEFONTAINE ST, Wapakoneta OH As a Shift Lead at Miss J Diner, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations. Key Responsibilities: • Supervise and support cafe staff during assigned shifts. • Open or close the cafe following standard operating procedures. • Ensure excellent customer service and promptly resolve any guest issues. • Monitor inventory levels and assist with stock management. • Handle cash, POS transactions, and daily reconciliations. • Maintain cleanliness and organization in the cafe according to health and safety standards. • Train and mentor new team members as needed. • Communicate with management about staff performance, inventory needs, and customer feedback. • Ensure timely preparation and quality control of food and beverages. Qualifications: • Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred). • Excellent leadership, communication, and organizational skills. • Ability to work in a fast-paced environment. • Strong problem-solving abilities and a proactive mindset. • Flexibility to work mornings, evenings, weekends, and holidays as needed. • Food Safety and/or Barista certification is a plus. Benefits Weekly pay. Opportunities for growth and advancement. • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Paid Time Off (Vacation & sick pay)