Responsible for daily operations of the Front Desk providing attentive and courteous service to all members and guests of Bentwater Yacht & Country Club. Duties and tasks: • Answer telephones and route calls to appropriate departments. • Distribute faxes to appropriate persons, departments or members. • Receive and deliver messages for members, guests and other employees. • Copy and/or fax items for members, guests and other departments. • Confirm reservations for: Villas, Bridge & Canasta, Special Events, Country Club Dining and Yacht Club Dining. • Confirm all reservations with members. • Responsible for checking guests in and out of Villas. • Receive payments for stays in Villas and member statements. • Maintain Villa occupancy report. • Complete daily night audit reports. • Maintain supply of guest check-in packages. • Responsible for folding, stuffing and mailing monthly member statements. • Post and mail all outgoing mail for both club and member. • Dispatch maintenance, housekeeping and other departments to areas as needed. • Provide information on activities and special events to members and guests. • Distribute office supplies for all departments. • Complete miscellaneous typing and projects for other departments. • Prepare labels for mailings. • POS charges in membership billing. • Assist members and guests with special needs/requests in the Villas. • Other duties as assigned by the Clubhouse Manager and Front Desk Supervisor.