Job Details: Job Location: AgCertain Operations Group, LLC - Ames, IA, Salary Range: Undisclosed, The Coordinator, Information Technology will execute the daily functions within a multi-site IT environment. This role will handle systems administration, infrastructure support, networking, endpoint management, and cybersecurity tasks. Responsibilities and Duties Operate safely and appropriately in all AgCertain situations and environments Collaborate with internal teams on IT support and planning Ensure effective technology set-up and network requirements to meet daily business requirements including user account creation, access management, and offboarding Monitor cybersecurity issues and create solutions for these Ensure all technology within both office and production settings is functioning properly Understand our Windows Server environments and ensure they are accurately updated Manage the Active Directory, Group Policy, DNS, and DHCP administration Manage VPN and remote access configurations accurately Support a mixed Cisco and Ubiquiti network environment Troubleshoot wired and wireless performance issues as they occur Install infrastructure hardware as necessary Support the hybrid Microsoft 365 and on-premise Exchange setup Support warehouse scanners, mobile devices, printers, and other technology that needs hands-on technical help Deploy and manage desktops and laptops required for business functions Have a thorough understanding of and be able to apply Occupational Safety and Good Manufacturing Practices to procedures within the plant/understand how they affect the production process Follow all written procedures (SOPs) and work instructions that pertain to the respective area Complete all required documentation accurately and in a timely manner Participate in all company trainings Perform additional duties as assigned Qualifications: A Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field Three (3) years experience in IT Infrastructure or Systems Administration preferred Physical abilities to include the ability to lift 50 lbs (23 Kg), able to climb several flights of stairs and not affected by heights Strong troubleshooting and multi-tasking skills Familiarity with Entra ID, Intune, Cisco Duo and VPN technologies Experience in a multi-site network environment Ability to analyze data and contribute to strategic decision-making Excellent communication, organizational, management, and computer skills Ability to interact professionally and effectively with internal and external customers Act with humility, honesty, integrity, and a commitment to safety