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Housekeeping Lead

Commonwealth Senior Living at the Ballentine
NorfolkLead / Manager
Apply on Commonwealth Senior Living at the Ballentine’s site

Straight from the company’s own careers site.

The job in short

Housekeeping team lead.

Insurance

Details

Found
30 d ago · posted 2026-09-11
Location
Norfolk, VA
Pay (as listed)
$16–$19 an hour

Full description

Pay range: $16 - $19 per hour. Overview The Housekeeping Lead is responsible for coordinating and maintaining housekeeping schedules and standards to ensure a consistently clean, safe, and comfortable environment throughout the community. This position supports quality assurance, process improvement, and task coordination. Full-time associates are eligible for a comprehensive benefits package, which may include: • Medical, dental, and vision insurance • Company-paid life insurance • Short-term and long-term disability options • 401(k) retirement savings plan • Paid time off • Employee assistance program • Additional voluntary benefits Qualifications • Must be able to read, write, speak, and understand the English language. • High school diploma or equivalent preferred. • Minimum of two years of housekeeping experience in a senior living or healthcare setting preferred. • Strong attention to detail and organizational skills. • Comfortable using checklists, schedules, and reporting tools. Areas of Primary Responsibility • Maintain and manage cleaning schedules for resident rooms and common areas, ensuring timely completion and consistency. • Conduct routine quality checks on cleaned areas to ensure they meet established cleanliness standards. • Assist with daily housekeeping duties as needed, including: • Cleaning and disinfecting resident rooms and common areas. • Sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces. • Collecting and disposing of trash. • Maintain and update supply inventories; promptly notify the Director of Maintenance or Executive Director of restocking needs. • Monitor the condition and cleanliness of housekeeping carts and storage areas. • Support setup of common areas for community events or dining as needed. • Ensure cleaning protocols, safety procedures, and infection control practices are always followed. • Log and report any maintenance concerns or resident observations. • Assist in training new housekeepers in cleaning processes and expectations. • Perform other duties as assigned. Culture Ambassador • Models the core values of the company: • We Care About People • We Do the Right Thing • We Are Passionate, Have Fun, and Celebrate Success • We Speak Up! It’s Our Responsibility • We Take Ownership and Add Value • We Are Respectful • Ensures all personnel exemplify the company’s core values at all times. • Creates and drives the sales culture at the community. Physical/Sensory Requirements This position requires good physical and mental health. The Housekeeping Lead must be able to lift, carry, walk, sit, push, pull, and move continuously during work hours. • Must be able to lift and/or carry 50 to 75 pounds. • Flexible scheduling may be required.

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