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Auto Rental Agent

Sarat Ford Lincoln
Agawam
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The job in short

Auto rental agent.

Details

Found
30 d ago · posted 2026-09-24
Location
Agawam, MA

Full description

Car Rental Agent We are seeking a reliable, friendly, and customer-focused Car Rental Agent to join our rental department at our dealership. The ideal candidate enjoys working with people, is comfortable using computers, and can manage multiple tasks in a busy environment. Responsibilities • Answer incoming phone calls and assist customers with rental inquiries • Make and manage vehicle rental reservations • Greet customers and provide friendly, professional service • Complete rental agreements and other required paperwork • Review rental contracts and explain rental terms and policies to customers • Assist customers with vehicle pick-up and return • Maintain accurate rental records and customer information • Coordinate vehicle availability and rental schedules • Handle multiple customers and tasks efficiently while maintaining excellent customer service Qualifications • Reliable, dependable, and punctual • Excellent customer service and communication skills • Comfortable working with computers and learning rental software • Strong attention to detail and organizational skills • Ability to multitask and work in a fast-paced environment • Professional and friendly demeanor • Previous car rental, automotive, dealership, or customer service experience is preferred, but we are willing to train the right candidate

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