The job in short
Auto rental agent.
Details
- Found
- 21 d ago · posted 2026-09-24
- Location as listed
- Agawam, MA
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Car Rental Agent
We are seeking a reliable, friendly, and customer-focused Car Rental Agent to join our rental department at our dealership. The ideal candidate enjoys working with people, is comfortable using computers, and can manage multiple tasks in a busy environment.
Responsibilities
•
Answer incoming phone calls and assist customers with rental inquiries
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Make and manage vehicle rental reservations
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Greet customers and provide friendly, professional service
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Complete rental agreements and other required paperwork
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Review rental contracts and explain rental terms and policies to customers
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Assist customers with vehicle pick-up and return
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Maintain accurate rental records and customer information
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Coordinate vehicle availability and rental schedules
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Handle multiple customers and tasks efficiently while maintaining excellent customer service
Qualifications
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Reliable, dependable, and punctual
•
Excellent customer service and communication skills
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Comfortable working with computers and learning rental software
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Strong attention to detail and organizational skills
•
Ability to multitask and work in a fast-paced environment
•
Professional and friendly demeanor
•
Previous car rental, automotive, dealership, or customer service experience is preferred, but we are willing to train the right candidate
Customer Service Representative jobs in the United States · All Sarat Ford Lincoln jobs