We are looking for a friendly, organized, and customer-focused Front Desk Clerk to join our team. As the first point of contact for guests and visitors, you will play a key role in creating a positive and welcoming experience. This position is ideal for someone with strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. Responsibilities • Greet customers warmly and provide exceptional customer service • Assist customers with wash package selections, memberships, and questions • Process transactions accurately (cash, card, memberships, gift cards, etc.) • Maintain an organized and clean front desk and lobby area • Answer phone calls, schedule services (if applicable), and respond to inquiries • Communicate with wash attendants and management to support smooth operations • Handle basic administrative tasks such as data entry and customer records (receipts, reports, membership updates) • Follow company policies and safety procedures Qualifications • High school diploma or equivalent • Previous customer service or front desk experience preferred • Strong communication skills and a friendly attitude • Ability to multitask in a busy, fast-paced environment • Basic computer and POS system skills • Reliable, punctual, and professional • Comfortable working around a car wash environment (water, noise, outdoor traffic flow) Personal Qualities • Positive attitude and professional appearance • Reliable and punctual • Quick thinker and problem solver • Works well under pressure when lines get busy • Team-oriented but able to work independently Benefits • Paid time off • Health benefits (free life insurance, health, dental, vision) • Opportunities for advancement