Service Advisor - CDJR Lamesa
PREMIER AUTOMOTIVE GROUP · premierautomotive.ca
Lamesa
The job in short
Automotive service advisor.
Compliance
Details
- Found
- 21 d ago · posted 2021-08-09
- Location as listed
- Lamesa, TX, USA
- Role
- Automotive Service Advisor
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Premier Automotive CDJR of Lamesa - Lamesa, TX, Salary Range: Undisclosed, As a Service Advisor, your responsibilities include overseeing service orders and flow of the service drive to ensure customers receive prompt, courteous, and effective service. Responsibilities include the following (additional duties may be assigned):
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.Qualifications: