Diehl Honda of Massillon has an immediate opening for a professional parts advisor. Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction. Honda experience is helpful, as well as some experience with Tekion. Responsibilities: • Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service. • Answer telephone and greet customers in a friendly and professional manner. • Communicate effectively with customers and vendors via phone, in-person or email. • Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner. • Maintain clean and professional appearance of counter, work area, and stockroom. • Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service. • Order parts from suppliers based on Service Team and customer requests. • Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed. • Check quantity and condition of goods received against invoices and purchase orders. • Check number and unit cost as well as total billing for charges against proper records. • Specify parts accurately. • Process core returns, parts warranties and parts returns as necessary. Qualifications: • Prior experience in retail/wholesale automotive parts industry helpful • Highly self-motivated • Focused on customer satisfaction and strong interpersonal skills • Must have a valid driver's license Benefits offered: • Available Health insurance • Available Vision and Dental insurance • Healthcare spending or reimbursement accounts such as HSAs or FSAs • 401(k) with employer match • Employee discounts