Parts Counter Associate Career Growth | Team Environment | Stable Automotive Career Krause Auto Group Join a Team That Keeps the Dealership Running Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented Parts Counter Associate to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization. For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department. With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities. Why You’ll Love It Here • 401(k) with company match • Dental & vision insurance available • Paid vacation, PTO, and holidays • Career advancement opportunities—we promote from within • Employee discounts on vehicles, parts & service • Family-owned and operated culture • Long-term career stability • Fast-paced and team-oriented environment What You’ll Do As a Parts Counter Associate, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service. Customer & Parts Support • Assist retail and internal customers with parts inquiries and orders • Provide accurate parts pricing, availability, and order updates • Communicate professionally with customers, service advisors, and technicians • Answer incoming phone calls and respond to parts requests efficiently • Provide exceptional customer service throughout the entire parts process Inventory & Order Management • Read and interpret parts catalogs to identify correct parts and components • Pull and fill parts orders accurately from inventory • Maintain organized inventory and assist with weekly bin checks • Notify management of low inventory or out-of-stock items requiring immediate attention • Locate and source parts from outside vendors when necessary • Review body shop estimates to ensure parts and pricing accuracy Administrative Responsibilities • Ensure all internal parts requests are properly billed on repair orders • Process retail payments and credit authorizations • Maintain accurate documentation and inventory records • Support additional parts department operations as needed What You Bring • Previous automotive parts experience preferred • Strong communication and customer service skills • Positive attitude and team-oriented mindset • Ability to multitask and stay organized in a fast-paced environment • Attention to detail and accuracy when handling parts and inventory • Willingness to learn and grow within the automotive industry • Strong time management and problem-solving abilities Requirements: • High school diploma or equivalent preferred • Valid driver’s license with a clean driving record • Ability to read and interpret safety and maintenance documents • Basic math and calculation skills including discounts, percentages, and pricing Why Krause Auto Group? • Over 30 years of automotive success • Family-owned and operated organization • Promote-from-within culture with real advancement opportunities • Leadership team committed to employee development and success • Opportunity to grow within a respected multi-brand automotive group Perfect For Candidates With Backgrounds In: • Automotive parts departments • Service advising support • Inventory or warehouse operations • Customer service and retail • Collision center parts operations • Automotive dealership environments Our Commitment to You Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.