Courtesy Clerk
KTA Super Stores · ktasuperstores.com
HiloOn-siteEntry levelPart-time
Straight from the company’s own careers site.
The job in short
Grocery courtesy clerk bagging and assisting customers.
Details
- Found
- 28 d ago · posted 2023-06-24
- Location
- Hilo, HI, USA
- Pay (as listed)
- $16–$17 an hour
Full description
Job Details: Job Location: KTA Puainako Store 3 - Hilo, HI, Position Type: Part Time, Salary Range: $16.00 - $17.00Hourly, Job Shift: Any, This is a continuous recruitment posting for ongoing hiring needs across our store locations. Applications received under this posting are reviewed regularly as openings become available.
About KTA Super Stores
We owe our century of existence entirely to the people of Hawai‘i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.
Core Responsibilities
Ensure customer satisfaction by promptly and accurately bagging customer purchases quickly, efficiently, and intact, while increasing customer loyalty by assisting all shoppers with courteous, pleasant, and patient service.
Customer Service & Bagging: Promptly and efficiently greet, thank, and assist customers. Follow proper bagging procedures without forgetting or damaging items. Transport and load groceries into customer vehicles upon request.
Front-End Operations: Replace, retrieve, or price-check items for Cashiers and customers. Help unload items onto check stand belts and restock bags, rice, dog food, and ice as needed.
Store Maintenance & Sweeps: Retrieve shopping carts from parking and sidewalk areas, remove trash from carts, dispose of check stand trash, clean restrooms/break room, and perform regular floor sweeps or respond to "mess calls".
Customer & Team Engagement: Greet, Help, and Thank all customers with "World Class Service" and a local touch—making eye contact, offering help, and personalizing the shopping experience.
Working Conditions & Physical Demands
Environment: Frequently work indoors in an air-conditioned building with high customer volume. Occasionally work outdoors in varying weather (hot, humid, rainy, vog) to retrieve carts, dispose of trash, or escort customers to their vehicles.
Physical Effort: Continuously stand, reach, and handle items with good eye-hand coordination. Frequently bend, crouch, lift, and carry up to 40 lbs. Occasionally push/pull up to 150 lbs for cart retrieval or vehicle assistance, and pull up to 2,200 lbs on a pallet jack to refill supplies. Seldom climb ladders to stock/retrieve items.
Safety Equipment: Continuously wear a back support belt when performing all job duties.
Equipment Use: Frequently use reusable, plastic, and paper bags, and shopping carts. Occasionally use cleaning supplies (mop, broom), Quick Kart/ropes, pallet jacks, case cutters, and stock wagons
Benefits & Work Culture
Flexible work scheduling.
Comprehensive on-the-job training.
Health, dental, vision, paid time off, and retirement options for eligible associates.
Notice to Applicants: This document is a summary job posting intended for continuous recruitment purposes only. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.
Equal Employment Opportunity
KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).
Qualifications: What You Bring
Age Requirements: Must be at least 16 years of age to use a case cutter. Must be at least 18 years of age to operate a trash baler or power-driven equipment.
Skills & Knowledge: Basic math skills, effective oral and written communication skills, and the ability to multitask under minimal supervision.
Work Habits & Traits: Friendly, cheerful demeanor with a strong desire to serve customers; punctual, dependable, detail-oriented, self-motivated, and a strong team player.
Availability: General availability across 7 days a week including holidays, between 5:30 AM and 12:30 AM.
Note: In accordance with Hawaii Revised Statutes § 378-2.4, KTA Super Stores does not ask for or rely on an applicant's salary history to determine starting pay.
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