Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business. Responsibilities: • Assessing customer needs and guiding them through service options • Scheduling appointments and coordinating service timelines • Communicating vehicle maintenance recommendations clearly • Collaborating with service technicians to ensure timely completion of work • Resolving customer concerns and complaints professionally Requirements: • Prior experience in customer service or automotive industry preferred • Strong communication and interpersonal skills • Ability to multitask and prioritize in a fast-paced environment • Attention to detail and problem-solving abilities • Knowledge of automotive terminology and maintenance practices Benefits: • Competitive compensation: Salary plus commission • Opportunity for career growth and development • Medical, Dental, Vision, Disability insurance and more • Sick days available upon hire • Vacation pay after 1 year • 401(k) Plan • Employee discounts on automotive services and products About the Company: Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.