Are you an energetic, customer-focused professional with a talent for sales and a passion for the automotive industry? Do you thrive in a fast-paced environment where every customer interaction is an opportunity to build trust and drive results? If so, we invite you to be part of our brand-new, rapidly expanding location as an Automotive Service Advisor with Classic CDJR - Lancaster! What We Offer • Comprehensive Benefits: Health, Dental, and Medical coverage • Financial Security: 401(k) retirement plan • Work-Life Balance: Paid time off and flexible scheduling • Career Growth: Opportunities to grow within a family-owned organization that promotes from within. Key Responsibilities • Maintain manufacturer training and knowledge. • Warmly greet customers upon arrival and obtain their vehicle information • Accurately document vehicle symptoms as described by customers • Provide maintenance recommendations based on age, mileage, and service history • Prepare detailed cost estimates for labor and parts • Communicate repair progress to customers and maintain regular updates • Verify final invoices align with services performed • Explain all completed work and associated charges to customers • Work directly with extended warranties and insurance companies to process claims as needed What We’re Looking For • Proven Success: A track record of delivering exceptional customer satisfaction • Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is preferred, but not required. • Energy and Drive: A high level of enthusiasm and a commitment to excellence • Integrity: A professional demeanor and strong ethical standards • Growth-Oriented: A desire for a long-term career with opportunities for advancement Why Join Mills Auto Group? As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career. If you’re ready to join a dealership that values its employees and customers alike, apply now to Classic CDJR- Lancaster!