Automotive Service Advisor
Mills Auto Group · mills-auto.com
Columbia
The job in short
Automotive service advising.
Details
- Found
- 21 d ago · posted 2025-08-16
- Location as listed
- Columbia, SC
- Role
- Service (other)
- Source
- The company’s own careers site
Full description
Classic Ford Lincoln of Columbia is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we’d love to talk to you!
Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI)—we believe in rewarding results!
We offer a temperature-controlled shop and a team-oriented environment. If you’re passionate about creating a unique and positive experience for customers, this is the opportunity for you.
What We Offer
• Daily cash spiffs!
• Comprehensive Benefits: Health, Dental, and Medical coverage
• Financial Security: 401(k) retirement plan
• Work-Life Balance: Paid time off and flexible scheduling
• Career Growth: Opportunities to grow within a family-owned organization that promotes from within
• Relocation Allowence!
Key Responsibilities
• Maintain manufacturer training and knowledge.
• Warmly greet customers upon arrival and obtain their vehicle information
• Accurately document vehicle symptoms as described by customers
• Provide maintenance recommendations based on age, mileage, and service history
• Prepare detailed cost estimates for labor and parts
• Communicate repair progress to customers and maintain regular updates
• Verify final invoices align with services performed
• Explain all completed work and associated charges to customers
What We’re Looking For
• Proven Success: A track record of delivering exceptional customer satisfaction
• Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
• Energy and Drive: A high level of enthusiasm and a commitment to excellence
• Integrity: A professional demeanor and strong ethical standards
• Growth-Oriented: A desire for a long-term career with opportunities for advancement
Why Join Mills Auto Group?
As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career.
If you’re ready to join a dealership that values its employees and customers alike, apply now to Classic Ford Lincoln of Columbia.
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