Ford Certified Service Technician Kent Parson Ford – Martinsburg, WV About Kent Parsons Ford Serving the Eastern Panhandle's Automotive Needs Since 1967!!! This Community is Important to Us and our Family owned Staff ALL live here in the Eastern Panhandle!! Accountability, Reliable, Stress Free experiences Job Description We’re currently seeking a dedicated and experienced Certified Service Technician to join our service department in Martinsburg, WV. The ideal candidate has extensive hands-on experience in diagnostics, repairs, and vehicle maintenance, and takes pride in delivering accurate, efficient service with minimal oversight. Job Type & Schedule Job Type: Full-time Schedule: Monday to Friday, Saturdays 1/2 day on rotating schedule Pay: Pay is based on experience and certifications Work Requirements: • Work Schedule: 8am-5pm, Monday to Friday (Saturdays half day rotating schedule) • Ability to Commute: Martinsburg, WV 25404 • Work Location: In person Benefits • Health, Medical and Dental • 401K Plan • Paid time off and vacation • Growth opportunities • Employee vehicle purchase plans • Family owned and operated • Long term job security • Flexible Work Schedule • FAST Program and Ford Trainings Qualifications • Must have Tools - specialty tools are shared in the shop • 2+ years of Service Technician experience preferred • High school diploma or equivalent • Ford Certification or OEM Certification • Previous experience at a Ford dealership is preferred • B level qualifications, including Diagnostic, Electrical and Engine Repair • Dexterity, requiring a steady hand, excellent hand-eye coordination • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment • Excellent customer service skills and basic computer competencies • Positive, friendly attitude, along with an eagerness to improve • Enjoy working in a dynamic environment • Teammate with ability to collaborate with others effectively • Ability to learn new technology, repair and service procedures and specifications • Valid driver's license and clean driving record Responsibilities • Perform work specified on the repair order with efficiency and in accordance with dealership • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs • Execute repairs under warranty to manufacturer specifications Equal Opportunity Employer Statement We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.