REQUIREMENTS: • Must possess outstanding guest services skills, professional presentation, superior organizational skills and sophisticated communication skills. • Must be able to handle a multitude of tasks in an intense, ever-changing environment and prioritize job duties. • Detailed oriented and analytical mindset an asset. • Professional manners, outgoing personality and ability to work on own initiative a must. • Knowledge of Word, Excel, PowerPoint, Publisher and Windows XP (or higher) • Knowledge of Delphi System a plus • Past hospitality Reservations, Front Office or Sales experience an asset. • Take care of managing all group reservations aspects in a timely and accurate manner. • Complete projects in a timely manner as required by the Director of Catering and Director of Sales • Answers the telephones for Sales and Catering staff when they are not in the office and take messages. • Greets appointments and other guests and notifies appropriate staff. • Prepare coupons and breakfast vouchers for groups. • Create Personalized online group page (POG) • Post Hilton Honor, Airline Miles points through OnQ Insider. • Open and distribute mail daily, log and drop off all the checks. • Attend Sales Meetings and take minutes. • Manage Sales checkbook and log in all the invoices/expenses. • Send out daily reports in Delphi. • Create advertisements in Photoshop for upcoming events. To Do This Kind of Work You Must Be Able To: • Speak clearly and comfortably to a diverse and demanding customer base. • Think quickly and make the operation appear seamless and professional to clients at all times. • Ability to present & conduct oneself professionally • Work effectively with the client. Physical Demands: Lifting ten (10) pounds maximum, with frequent walking, standing, sitting, smiling, talking, and hearing. This is to certify that I fully understand the essential and non-essential parts of the job and has been trained to sufficiently handle the position. __________________________ Signature Date Manager’s Signature Date Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance License/Certification: • Driver's License (Required) Work Location: In person