Parts Counterperson Pugmire Automotive Group Pugmire Automotive Group is seeking a customer-focused and detail-oriented Parts Counterperson to support our service and retail operations. This role is responsible for assisting customers and internal teams with parts sales, inventory management, and order fulfillment—ensuring accuracy, efficiency, and a high-quality customer experience. If you thrive in a fast-paced environment and understand the importance of getting the right part, the first time, this is your lane. Why Join Pugmire Automotive Group At Pugmire, you’re not just joining a dealership—you’re joining a team that values performance, accountability, and customer experience across every touchpoint. As a Ford and Lincoln partner, we combine a legacy brand with a forward-thinking, customer-first approach. Compensation & Benefits • Competitive Pay • Flexible Working Hours • Health Insurance • Paid Time Off & Sick Leave • 401(k) with Company Participation Key Responsibilities • Manage the parts sales process from inquiry to fulfillment • Assist retail customers and internal service teams with parts needs • Locate and source parts not currently in inventory • Process and track special orders accurately • Maintain clear, timely communication with customers on order status • Collaborate with Parts Manager and Service Team to ensure operational flow • Maintain accurate inventory records and assist with stock organization • Follow all company safety policies and operational procedures • Ensure compliance with federal, state, and local regulations Qualifications & Requirements • Previous automotive parts or dealership experience preferred (Ford experience a plus) • Strong knowledge of automotive systems and parts identification • Ability to quickly assess needs and provide accurate solutions • Strong communication and customer service skills • Basic computer proficiency and ability to learn dealership systems • Detail-oriented with strong organizational and time management skills • Ability to lift up to 50 lbs and remain on feet for extended periods • Comfortable working in a fast-paced, team-driven environment • High school diploma or equivalent required What Sets You Apart • Positive, professional attitude with a strong work ethic • Ability to multitask without sacrificing accuracy • Team-first mindset with accountability for results • Commitment to delivering a seamless customer experience Pugmire Automotive Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status under federal, state, or local law.