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Client Experience Specialist - Front Desk

New Country Lexus of Great Neck · newcountrylexusofgreatneck.com
Great Neck
Apply on New Country Lexus of Great Neck’s site

Straight from the company’s own careers site.

The job in short

Front desk client experience specialist.

Details

Found
27 d ago · posted 2026-08-05
Location
Great Neck, NY
Pay (as listed)
$20 an hour

Full description

Are you someone who takes pride in creating a great first impression? We’re looking for a professional, organized, and customer-focused individual to join our team as a Client Experience Specialist. This role is essential to delivering the level of hospitality and attention to detail our guests expect. This position goes beyond a traditional front desk role—you’ll play a key part in keeping the dealership running smoothly while ensuring every guest feels welcomed and taken care of. 🌟 What You’ll Do Guest Experience & Front Desk • Greet every guest promptly with a warm, professional approach • Answer and manage incoming calls efficiently and accurately • Direct clients to the appropriate department or team member • Maintain a clean, organized, and polished front desk area at all times Hospitality & Showroom Experience • Maintain and refresh the guest lounge and coffee/snack areas throughout the day • Ensure all hospitality areas are clean, stocked, and presentable • Help create a comfortable, high-end environment for every visitor Administrative Support • Assist with daily operational tasks across departments • Accurately log and track key dealership items and activity • Support internal systems and basic data entry tasks Team Support • Work closely with sales and service teams to help ensure a smooth customer experience • Assist with follow-ups and internal communication when needed ✅ What We’re Looking For • Strong customer service or hospitality experience (retail, restaurant, hotel, etc.) • Professional appearance and communication skills • Highly organized with strong attention to detail • Ability to multitask in a fast-paced environment • Positive attitude and team-first mindset 💼 Why This Role is a Great Opportunity • Be the face of a luxury, customer-focused dealership • Gain experience across multiple departments (sales, service, operations) • Clear path for growth within the organization • Stable schedule and supportive team environment Pay Rate: $20/hour - $22/hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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