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Front Desk Associate/Patient Services Liaison

Thomas Eye Group · thomaseye.com
Sandy SpringsEntry level2+ yrs
Apply on Thomas Eye Group’s site

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The job in short

Patient services front desk liaison.

ClinicalInsuranceCompliance

Details

Found
24 d ago · posted 2026-05-14
Location as listed
Sandy Springs, GA, USA
Role
Patient Services / Front Office
Source
The company’s own careers site

Full description

Job Details: Level: Entry, Job Location: ASC - Sandy Springs, GA, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Category: Admin - Clerical, a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } The Front Desk Check-In Coordinator serves as the first point of contact for patients and visitors at the surgery center. This role is responsible for ensuring a professional, welcoming, and efficient check-in experience while maintaining accuracy in patient information, insurance verification, and documentation. The ideal candidate demonstrates excellent customer service, strong attention to detail, and the ability to handle a fast-paced healthcare environment. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Key Responsibilities Patient Check-In & Customer Service Greet patients and visitors in a professional, courteous, and compassionate manner Verify patient identity, demographics, and appointment details Ensure all required forms and consents are completed accurately prior to procedures Provide clear instructions regarding check-in, wait times, and next steps Registration & Documentation Scan, upload, and maintain accurate patient records in the electronic health system Ensure compliance with HIPAA and confidentiality standards Insurance & Financial Coordination Collect co-pays, deductibles, or outstanding balances as required Communicate financial policies and answer basic billing questions Scheduling & Coordination Coordinate with clinical staff to ensure smooth patient flow and timely procedures Notify appropriate departments of patient arrivals or delays Administrative Support Answer phones and direct calls to appropriate departments Manage front desk operations including file organization and supply monitoring Maintain a clean, organized, and professional reception area : a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Education & Experience High school diploma or equivalent required Minimum 1–2 years of front desk, medical office, or healthcare experience preferred Experience in a surgery center or ophthalmology practice is a plus Skills & Competencies Strong customer service and interpersonal skills Excellent attention to detail and organizational abilities Ability to multitask and work efficiently in a fast-paced environment Proficiency with electronic medical records (EMR) systems and basic office software

Patient Services / Front Office jobs in the United States · All Thomas Eye Group jobs · Entry-level jobs in Sandy Springs, Georgia

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