Job Details: Job Location: Lubbock Family Medicine - Lubbock, TX, Education Level: 2 Year Degree, Salary Range: Undisclosed, Position Summary This position requires a driven, self-motivated candidate with a friendly and professional telephone presence and a strong organizational ability. Medical office background and medical terminology is a must.  Licensed Vocational Nurse The essential functions include, but are not limited to the following: Talking to multiple health facilities in order to track patients Training in Chronic Care Management Organizing patients in spreadsheets Chart Auditing using a rubric Direct patient calls to schedule patients Time tracking Documenting history; recording and reporting pertinent observations and patient reactions to staff, as appropriate Documenting lab procedures and ensuring follow up on results by keeping records Using screening procedures, including medical history review, and observing and documenting patient vital signs as required Verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols Training other technicians or other workers Assisting with or instituting emergency measures as needed for a crisis situation Performing other duties as assigned Qualifications: Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent combination of education required Current State Licensed Vocational Nurse in good standing Knowledge of healthcare regulations and preventative measures (HIPAA confidentiality, infection spread, etc.) Knowledge of Medical terminology Exemplary customer service experience including client relationships and job knowledge Excellent oral and written communication skills Ability to prioritize and manage time effectively; ability to think critically Knowledge of quality control Ability to be empathetic with patients; ability to maintain confidentiality Ability to do the same jobs correctly and meticulously daily