Company: The Merrimack Title: Branch & Business Development Manager Location: Concord, New Hampshire Position Details: Full-time, including rotating Saturdays FLSA: Exempt, Officer First/Mid-Level Officials and Managers Salary: Negotiable based on level of experience between $63,000.00 – $80,000.00 Are you a relationship-driven banking leader who enjoys coaching teams, growing customer relationships, and making a visible impact in the community? The Merrimack is seeking a Branch & Business Development Manager to lead our main branch in Concord, New Hampshire. This role is ideal for an experienced branch banking professional who thrives in a leadership role that blends team development, business development, customer service, lending support, operational oversight, and community engagement. Why You’ll Love Working Here In addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day. In This Role, You Will • Lead branch performance, daily operations, customer experience, and growth initiatives • Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement • Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service • Represent the bank in the community through business development, local involvement, and partnership-building • Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge • Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements • Participate in branch sales, strategic planning, budgeting, and goal achievement • Partner with HR on hiring, performance management, employee development, and related employment matters • Open and close the branch on a rotating basis and support additional branch needs as requested What We’re Looking For • Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience • A minimum of three years of supervisory or management experience with a proven ability to coach and develop others • Strong commitment to relationship selling, quality service, and community banking • Excellent communication, problem-solving, analytical, and negotiation skills • Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements • Ability to manage multiple priorities, take initiative, and adapt in a changing environment • Proficiency with desktop applications and general office equipment • Ability to travel to other branches, departments, local businesses and business development meetings • Ability to work Saturdays when scheduled Why Join Us We believe in building genuine partnerships that encompass top-of-the-line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! If you’re ready to bring your leadership, sales, service, and community banking experience to a team that values local relationships, we’d like to connect with you. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities #merrimackstyle