LITTLETON REGIONAL HEALTHCARE POSITION SUMMARY JOB TITLE: Health Unit Coordinator/Licensed Nursing Assistant FLSA: Exempt Non-Exempt DEPARTMENT: Medical/Surgical GRADE: SUMMARY AND ESSENTIAL FUNCTIONS: Under the direction of the Clinical Director and the Registered Nursing staff, the HUC/LNA assumes responsibility for a patient assignment and/or coordinating the non-clinical operations of the nursing department. This position collaborates with the RN staff to provide quality patient care, utilizes and acquires knowledge of current and best practices in patient care. This position will support the mission, vision, values and strategic initiatives of Littleton Regional Healthcare and demonstrates a commitment of quality service to patients, the public, coworkers and physicians. Essential Functions: • Employs written policies and procedures according to Littleton Regional Healthcare Nursing Division • Provides support and functions as a resource to other HUC/LNAs • Assists patients to rooms on admission and from rooms on discharge, accompanies to exit and assists patient safely to vehicle • Transports patients as directed by a nurse, via stretcher, wheelchair or escorts if patient is ambulatory, interdepartmentally utilizing safety procedures and equipment • Assists with ambulation of patients • Communicates concerns regarding patient care issues and variances from expected outcomes to RN • Reports abnormal changes in patient status to RN immediately • Documents according to the LRH Nursing Division policy • Cleans equipment according to procedures • Performs delegated nursing orders and treatments within 30 minutes of ordered time • Performs general clerical duties including: distribution of correspondence, copying, typing, communication, chart retrieval and other non-clinical functions as assigned within the scope of practice • Provides telephone coverage for the nursing unit. Acts as a resource support person for all customers, both external and internal • Transcribes orders according to LRH policy. Enters clinical information into the computer system • Keeps nursing station orderly with adequate supply of paper, forms and other clerical items • Assists in arranging follow up tests or appointments for patients as directed • Maintains department census and statistics as well as nursing assignments • Assists in the transfer of patients, calling transport services as directed and by ensuring that transport paperwork is in order • Participates in orientation of new personnel • Participates in in-house education programs • Attends at least one safety program each year • Participates in and promotes environmental safety—maintains bedside area, patient rooms in a manner that is orderly and functional • Promotes patient safety • Performs independently and functions in a professional manner • Supports and contributes to the mission and vision of Littleton Regional Healthcare with a continuous focus on excellence in customer service and patient care delivery • Establishes and maintains a professional relationship with patients, visitors, staff, physicians and the community • Assures confidentiality of patient information at all times • Assesses personal learning and professional growth needs and seeks educational opportunities to meet those needs • Performs other duties as needed within the scope of practice in support of departmental and institutional needs and requirements • Adheres to hospital, department and compliance policies, procedures, regulations and laws • Promotes positive staff team building and customer service by displaying tact, patience, courtesy and respect when interacting with patients, visitors and staff • Able to respond appropriately to: Code Blue, Code Red, Code Amber and Code White by utilizing the phone and pager system according to hospital policy. REPORTS TO: Clinical Director, Inpatient Services and RN staff SUPERVISES: INTERNAL AND EXTERNAL CONTACTS: QUALIFICATIONS: Experience/Specialized Skills: • BLS certification • 1 year of LNA experience preferred, not required Required Education/Course(s)/Training: • Currently licensed as a Licensed Nursing Assistant in the State of New Hampshire Preferred Certification/Registration: PHYSICAL DEMANDS: See Physical Demands worksheet WORK ENVIRONMENT: APPROVED BY: Benefits Offered at Littleton Regional Healthcare At Littleton Regional Healthcare (LRH), we are committed to supporting the well-being of our employees while fostering a workplace rooted in respect, teamwork, and service to our community. We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Benefits may include: • Medical, dental, and vision insurance • Retirement savings plans (403(b) and/or 457(b)) with employer match eligibility • Generous earned time off (ETO) • Short-term and long-term disability coverage • Life insurance options • Employee Assistance Program (EAP) • Tuition assistance and professional development opportunities • Wellness programs and additional employee resources Benefit eligibility and offerings may vary based on employment status and position.