GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience. Job Description: The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position. Responsibilities: • Maintain positive resident relations through outstanding service • Participate in the daily operations of the property • Process leases and accompanying paperwork • Displaying high levels of service through email responses, social media outreach and phone communications • Assist with leasing events and activities • Participate in resident retention events and activities • Actively participate in the GMHgo initiative • Participate in after-hours on-call rotation • Thorough knowledge of office applications and company policies Characteristics and Qualifications: • Customer service experience • Outgoing, kind and generous personality, & an enthusiasm for service • Active knowledge of online Social Media and social presence avenues • Strong organizational and administrative abilities as well as, excellent communication and people skills • A passion to serve residents, parents, vendors, and colleagues Visit our new website https://www.gmhcommunities.com/ GMH Communities is an Equal Opportunity Employer