Overview ONCE IN A CAREER OPPORTUNITY! COOL TODAY of nearly 60 years, is a well-established, leading service provider in AC/Plumbing/Electrical. We are adding to our team in Orlando, an opportunity for excellent pay and growth! We are currently seeking an EXPERIENCED HVAC Service Manager to join our team. Work/Life Balance – Competitive Pay – Full Benefits CoolToday is currently seeking an HVAC Service Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our HVAC Service Managers are tasked with managing daily field operations, employee training, retention, recruiting, safety, vendor meeting and ensuring the technicians are providing outstanding service to our customers. We are Florida’s premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community What’s In It For Me? • Market Value Compensation Annual Salary (Earning potential up to $100K) • Monthly Performance Bonus Plan with no caps • Robust PTO Plan • Health, Vision and Dental plans for you and your family to choose from • 401K Retirement Plan with company match up to 30% • Life Insurance, Short-Term and Long-Term Disability • Special Program Options: FSA, EAP, Legal Services, and Identity Theft • Continuous Training for your Professional Development • Working in a dynamic, collaborative, and fun environment Responsibilities What Will I Do? • Maintain a culture focused on employee growth and development. • Exceed HVAC department revenue goals. • Maintain operational excellence through processes and accountability. • Weekly one-on-one coaching with service technicians on KPI performance. • Train your team on a weekly basis. • Drive tech generated leads to sales and other departments. • Monitor and control call backs and warranties. • Demonstrate a high level of customer service and satisfaction. Qualifications Do I have What it Takes? • High School Diploma or equivalent; bachelor’s degree preferred • An in-depth knowledge of HVAC systems. • NextStar Experience preferred • Excellent leadership skills and team mentality to enhance team productivity and standards of work produced. • Ability to build business in the private sector, as well as the public sector. • Experience and knowledge of HVAC and Process systems for residential and commercial dwellings • Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs. • Positive energy and enthusiasm to drive sales and company growth. • Ability to prioritize, set goals, and manage multiple tasks, handle deadlines Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally. #LI-BD1 #CTTampaLI