Pharmacy Technician - Care Manager Location: Southfield, MI - Ability to go to a hybrid/remote schedule after training and meeting quotas ( after 90 days ) Job type: Full time Schedule: • During training period: 9:30am-5pm • After training period: Flexibility to choose between: • 8am-4pm • 9am-5pm • 10am-6pm • Or 8am-6pm 4 days/week • Monday-Friday (unless you choose to work 4 days/week), no weekends Transform Medication Management with EPIC Health At EPIC Health, we’re not just improving healthcare—we’re redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results. As a Pharmacy Technician - Care Manager, you’ll play a vital role in ensuring patients receive the medication support they need to live healthier lives. If you’re ready to combine your pharmacy expertise with a passion for making a difference, this is your opportunity. What You’ll Do Medication Reconciliation • Review and document patients’ medication histories for accuracy and completeness. • Collaborate with pharmacists and care teams to resolve discrepancies in medication lists. Patient Education and Support • Educate patients on medication use, side effects, and adherence strategies tailored to their needs. • Address patient inquiries or connect them with the appropriate provider for further support. Medication Adherence Monitoring • Use EHR systems and other tools to track adherence to prescribed regimens. • Proactively follow up with patients at risk of non-adherence and communicate concerns to care teams. Care Coordination • Assist with transitions of care, ensuring seamless medication management during discharges or care setting changes. • Coordinate medication refills, prior authorizations, and delivery services to keep patients on track. Data Entry and Documentation • Maintain accurate, up-to-date patient records in the EHR system. • Document patient interactions, interventions, and communications to support continuity of care. Support for Healthcare Teams • Collaborate with pharmacists to identify potential drug interactions or contraindications. • Provide data and insights to enhance care plans and improve patient outcomes. Compliance and Quality Assurance • Ensure adherence to HIPAA, state pharmacy laws, and all relevant regulations. • Participate in quality improvement initiatives aimed at improving patient safety and medication management outcomes. What You Bring Qualifications • Certification: Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA). • Experience: Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management. • Knowledge: Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices. Skills • Technology Proficiency: Familiarity with EHR systems, pharmacy software, and telehealth tools. • Communication: Excellent verbal and written communication skills for patient and provider interactions. • Attention to Detail: Exceptional accuracy in documenting patient information and managing medication orders. • Problem-Solving: A proactive approach to identifying and resolving medication-related issues. Why Join EPIC Health? What We Offer • Competitive Compensation: Recognizing your expertise and contributions. • Comprehensive Benefits: Health, dental, vision, and more to support you and your family. • Professional Growth: Opportunities for continued education and career advancement. • Collaborative Culture: Work alongside a passionate, mission-driven team. • Meaningful Impact: Help patients achieve better health outcomes every day Ready to Transform Lives? If you’re passionate about making a difference through expert medication management and patient care, we’d love to meet you. Apply today and join EPIC Health in redefining what’s possible in healthcare. Visit www.epichs.org to learn more. * Background checks are required for this role.